Refund Policy

Last Updated: May 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which Mildvariance will process refunds for services provided through the website mildvariance.info. Our goal is to ensure transparency and fairness while protecting the interests of both our users and our company.

Scope and Applicability

This policy applies to all users of mildvariance.info who purchase subscription services or products offered by Mildvariance. By using our services, you agree to the terms outlined in this Refund Policy.

Definitions

  • "User" refers to any individual or entity that accesses or uses the services provided by mildvariance.info.
  • "Services" refers to the software as a service (SaaS) offerings provided by Mildvariance through mildvariance.info.
  • "Refund" refers to the return of funds to a User for services that have been paid for but not satisfactorily delivered, as determined by the criteria set forth in this policy.

Main Policy Content

1. Refund Eligibility

Refunds will be considered under the following circumstances:

  • If the User cancels their subscription within the first 30 days of the initial purchase and has not utilized the services beyond a reasonable trial period.
  • If the services provided are materially different from what was advertised or promised at the time of purchase.
  • If the User experiences a technical failure that prevents access to the services for more than 72 consecutive hours, provided that the User has reported the issue to customer support.

2. Refund Process

To request a refund, Users must:

  • Contact our customer support team at [email protected] within the eligible refund period.
  • Provide a detailed explanation of the reason for the refund request.
  • Include any relevant documentation or evidence supporting the refund claim.

Refund requests will be reviewed within 14 business days, and Users will be notified of the decision via email. If approved, refunds will be processed to the original payment method used at the time of purchase.

3. Non-Refundable Items

The following items are non-refundable:

  • Any subscription fees paid after the initial 30-day period.
  • Fees for additional services or features that were not part of the original purchase.
  • Any fees associated with third-party services or integrations.

User Rights and Obligations

Users have the right to:

  • Request a refund in accordance with the terms outlined in this policy.
  • Receive a clear explanation of the refund decision.

Users are obligated to:

  • Provide accurate and complete information when requesting a refund.
  • Adhere to the timelines and procedures set forth in this policy.

Limitations and Disclaimers

Mildvariance reserves the right to deny any refund request that does not comply with the terms of this policy. Additionally, Mildvariance shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the services, including but not limited to loss of profits, data, or other intangible losses.

Data Protection/Security

All refund requests and personal information provided by Users will be handled in accordance with our Privacy Policy. We take the security of your data seriously and implement appropriate measures to protect it.

Changes to Policy

Mildvariance reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on mildvariance.info. Users are encouraged to review this policy periodically to stay informed of any updates.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

  • Company: Mildvariance
  • Phone: +19049445388
  • Email: [email protected]
  • Address: 275 Delancey St, New York

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law principles. Any disputes arising from this policy shall be resolved in the competent courts located in [Your County], [Your State].